Terms & Conditions

General Information

​

www.bonderhome.com/shop is supplied by BONDER LEGACY SL, registered at the following address:

Bonder Legacy SL, Calle Casp 80 principal 2a, 08010 Barcelona, Spain with VAT B67366732 and contact email hello@bonderhome.com

If you experience any problems with our website or any orders placed on it, please contact our customer service department. 

Our office is open Monday to Friday, 10 am to 2 pm
Email: hello@bonderhome.com

Please also contact the customer service department if there are any aspects of these Terms and Conditions of Sale that you do not understand. In such instances, please contact the Customer Service department before you start shopping on www.bonderhome.com/shop

​

1. GENERAL CONDITIONS

1.1 These Terms and Conditions of Sale (“the Conditions”) apply whenever you (“Purchaser”) order or buy products from www.bonderhome.com/shop (“BONDER HOME”). The Terms and Conditions of Sale can be updated from time to time (e.g. to reflect changes in technology, our business model, system capacity, or in relevant laws and regulations), and we, therefore, ask you to approve the Conditions each time you shop with us. Any reference to “you” or “your” means you as the “Purchaser”; any reference to “we”, “us” or “our” means Bonder Legacy SL

1. ORDERS AND PRICES

2.1. A purchase order from Purchaser constitutes Purchaser’s offer to BONDER HOME, and it will only become a binding agreement between the parties, upon BONDER HOME acceptance in writing by order confirmation or otherwise.

2.2. All prices are inclusive of VAT, taxes, and duties.

2.3.  Our online store at shop.menuspace.com is open 24 hours a day but maybe closed occasionally for maintenance; we try to perform such maintenance during the night whenever possible. An order placed on a public holiday will be processed the following weekday.

2.4. You must be at least 18 years of age to buy goods on our site, and you must own a valid credit card that is accepted by us. If you are under the age of 18, you must have legal grounds for wanting to place an order with us.

1. DELIVERY AND DELAY

3.1. Delivery of goods from www.bonderhome.com/shop is deemed to have occurred when the customer has received the goods. All orders ordered through www.bonderhome.com/shop are shipped with the best suitable carrier. Stock items will be shipped within a maximum of 72 hours after ordering unless otherwise stated on the product display. Delivery will usually take place within 1-2 business days after shipment. In special cases, other freight solutions will be used. The stated delivery date is indicative and may therefore be waived. The shipment date will be clearly stated on the order confirmation. Furniture will be delivered to the curbside.

1. TERMS OF PAYMENT

4.1. To protect you and our other customers against fraud and maintain a high level of security for online shopping, we may perform verification checks. A verification check can include the data you send to us when ordering on the website, including your address and payment details.

4.2. Before making payment, you can revise the details you have entered, including delivery and billing addresses, or payment details. You can also change the goods ordered or remove goods from your basket. When you click “Buy and Pay”, a receipt will be shown on your screen. From that point on, you are bound by a purchase contract.

1. LIABILITY FOR DEFECTS

5.1. BONDER HOME warrants that standard products delivered to Purchaser are free from defects in material and workmanship for a period of 24 months from the delivery date of each product (hereinafter “Warranty Period”).

5.2. A claim from the Purchaser shall include a description of the defect and be accompanied by the necessary and relevant documentation, including information on the order number and photos documenting the defect. All claims shall be sent by e-mail to BONDER HOME´s support team at hello@bonderhome.com.

5.3. BONDER HOME is only liable for defects that appear under the proper use of the products. BONDER HOME´s liability does not cover defects arising out of or caused by (i) materials provided by Purchaser, (ii) faulty maintenance, incorrect use or incorrect assembly, (iii) alterations or repair performed by Purchaser, or (iv) normal wear and tear of the products.

5.6. Complaints/replacements can only be made to the original delivery address.

5.7. Apart from defects and warranty claims, Purchasers are in no instances entitled to return purchased products to BONDER HOME.

1. CANCELLATION AND RETURNS

6.1. You can withdraw from the contract to purchase without giving any reason within 7 days. The right to cancel expires 14 days after the day you physically receive the goods. To exercise your right to cancel, you must inform us (see Contact Details above) of your decision to do so in an unambiguous declaration (e.g. a letter or an e-mail).

6.2. If you exercise your right to cancel, we will refund the originally invoiced amount. The refund will be made using the same means of payment you used for the original transaction. You will pay all costs related to returning the goods but will not be charged any form of fee as a result of the refund.

6.3. All items returned must be unused, in the same condition as when received, and must have all tags, including original packaging materials.
Once we receive your return and the above conditions are met, the return will be processed no later than 10 working days. You will receive an email and the funds will be refunded to you in the same way as payment was made.

1. PRODUCT LIABILITY

7.1. BONDER HOME shall only be liable for damage caused by BONDER HOME´s products in accordance with the mandatory provisions of the Spanish Product Liability Act. BONDER HOME shall under no circumstances be liable for any indirect or consequential loss or damage, including but not limited to loss of profit, operating loss, loss of goodwill, and loss of any contract.

1. LIMITATION OF LIABILITY

8.1. BONDER HOME shall in no event be liable for any indirect or consequential loss or damage, including but not limited to loss of profit, operating loss, loss of goodwill, and loss of any contract.

8.2. BONDER HOME´s total and aggregate liability under or in connection with any purchase order shall in no event exceed the invoiced amount of such purchase order.

8.3. BONDER HOME shall not be liable for any errors in catalogs, brochures, or other printed material submitted to Purchaser.

8.4. The limitation of BONDER HOME´s liability set out in this Clause 9 shall not apply where BONDER HOME has been guilty of gross negligence.